:root{--navy: #0b2545;--navy2: #13315c;--navy3: #1e4176;--orange: #ff6b4a;--orange-d: #e8542f;--orange-l: #fff1ec;--bg: #eef2f7;--card: #ffffff;--line: #dde4ec;--ink: #0f1b2d;--muted: #5a6b80;--muted2: #8494a8;--ok: #0e9f6e;--ok-bg: #e7f6f0;--warn: #b7791f;--warn-bg: #fdf6e3;--radius: 14px}*{box-sizing:border-box}html,body,#root{margin:0;min-height:100%}body{background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,Hiragino Sans,Noto Sans JP,sans-serif;font-size:16.5px;line-height:1.75;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button{font:inherit}.tnum{font-variant-numeric:tabular-nums}.muted{color:var(--muted)}.note{font-size:14px;color:var(--muted);line-height:1.6}.app{max-width:480px;margin:0 auto;min-height:100dvh;background:#f7f9fc;display:flex;flex-direction:column;box-shadow:0 0 30px #0b254514}.app-main{flex:1;padding-bottom:76px}.appbar{background:var(--navy);color:#fff;padding:12px 16px 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var(--line);background:#fff;color:var(--navy);font-size:14.5px;font-weight:700;white-space:nowrap;cursor:pointer}.faq-chip:active{background:var(--orange-l);border-color:var(--orange);color:var(--orange-d)}.faq-sec{scroll-margin-top:76px}.faq-sec .sec-t{margin-top:20px}.faq-sec:first-of-type .sec-t{margin-top:8px}.faq-item+.faq-item{border-top:1px solid var(--line)}.faq-q{display:flex;align-items:flex-start;gap:10px;width:100%;min-height:48px;padding:13px 2px;background:none;border:0;cursor:pointer;text-align:left;color:var(--ink)}.faq-q .faq-mark{flex:none;width:24px;height:24px;border-radius:7px;margin-top:2px;background:var(--orange-l);color:var(--orange-d);font-size:13.5px;font-weight:800;display:flex;align-items:center;justify-content:center}.faq-q .faq-qt{flex:1;min-width:0;font-size:16.5px;font-weight:600;line-height:1.55}.faq-q svg{flex:none;margin-top:3px}.faq-a{margin:-2px 0 14px 34px;padding-right:8px;font-size:15px;white-space:pre-line}.faq-foot{margin-top:16px}.faq-foot a{color:var(--orange-d);font-weight:700;white-space:nowrap}.chat-fab{position:fixed;right:16px;bottom:90px;z-index:30;width:56px;height:56px;border-radius:50%;border:0;cursor:pointer;background:var(--orange);color:#fff;box-shadow:0 6px 18px #e8542f66;display:flex;align-items:center;justify-content:center}.chat-fab:active{transform:scale(.96)}.chat-badge{position:absolute;top:-3px;right:-3px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:var(--navy);color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}.chat-float{position:fixed;right:16px;bottom:156px;z-index:30;width:380px;max-width:calc(100vw - 32px);height:min(600px,calc(100dvh - 180px));background:#fff;border-radius:16px;box-shadow:0 12px 40px #0b254547;display:flex;flex-direction:column;overflow:hidden}.chat-float-head{background:var(--navy);color:#fff;padding:10px 10px 10px 16px;display:flex;align-items:center;justify-content:space-between;font-size:15.5px}.chat-float-head .icbtn{width:36px;height:36px;border:0;border-radius:8px;background:#ffffff1f;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer}.chat-page{display:flex;flex-direction:column;height:calc(100dvh - 142px)}.chat-page .chat-panel{flex:1;min-height:0}.chat-panel{display:flex;flex-direction:column;min-height:0;flex:1;background:#f7f9fc}.chat-notice{background:var(--warn-bg);color:var(--warn);font-size:13px;padding:8px 14px;line-height:1.5}.chat-notice.on{background:#e8eef7;color:var(--navy2)}.chat-list{flex:1;min-height:0;overflow-y:auto;padding:14px 12px 6px}.chat-msg{max-width:84%;margin-bottom:10px;font-size:15px;line-height:1.6}.chat-msg .b{padding:9px 12px;border-radius:14px;white-space:pre-wrap;word-break:break-word}.chat-msg.user{margin-left:auto}.chat-msg.user .b{background:var(--navy);color:#fff;border-bottom-right-radius:4px}.chat-msg.operator .b{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.chat-msg.bot .b,.chat-msg.system .b{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px;font-size:14.5px}.chat-msg.system .b{background:var(--warn-bg);border-color:#f1e2b8}.chat-msg .orig{margin-top:6px;padding-top:6px;border-top:1px dashed var(--line);font-size:13px;color:var(--muted)}.chat-msg .m{font-size:11.5px;color:var(--muted2);margin-top:3px;display:flex;gap:6px;align-items:center}.chat-msg.user .m{justify-content:flex-end}.chat-msg .rd{display:inline-flex;align-items:center;gap:2px;color:var(--ok);font-weight:700}.chat-msg .rd.dim{color:var(--muted2);font-weight:400}.chat-msg .att{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}.chat-msg.user .att{justify-content:flex-end}.chat-msg .att img{max-width:200px;max-height:180px;border-radius:10px;border:1px solid var(--line);display:block;background:#fff}.chat-msg .att .vid{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border-radius:10px;background:#fff;border:1px solid var(--line);font-size:13.5px;color:var(--navy)}.chat-msg .att .gone{font-size:12.5px;color:var(--muted)}.chat-link{color:var(--orange-d);font-weight:700;text-decoration:underline;background:none;border:0;padding:0;font:inherit;cursor:pointer;display:inline-block;margin-top:4px}.chat-msg .b .typing{display:inline-flex}.chat-msg .b.typing{color:var(--muted);font-size:13.5px;display:flex;align-items:center;gap:3px}.chat-msg .b.typing span{width:6px;height:6px;border-radius:50%;background:var(--muted2);animation:chat-dot 1.2s infinite}.chat-msg .b.typing span:nth-child(2){animation-delay:.2s}.chat-msg .b.typing span:nth-child(3){animation-delay:.4s;margin-right:6px}@keyframes chat-dot{0%,60%,to{opacity:.3}30%{opacity:1}}.chat-error{background:#fdecec;color:#b42323;font-size:13.5px;padding:8px 14px}.chat-chips{display:flex;flex-wrap:wrap;gap:7px;padding:6px 12px 8px;max-height:140px;overflow-y:auto;flex:none}.chat-chips .chip{border:1.5px solid var(--navy);background:#fff;color:var(--navy);border-radius:999px;padding:7px 13px;font-size:14px;font-weight:600;cursor:pointer;min-height:38px}.chat-chips .chip:disabled{opacity:.5}.chat-showchips{display:inline-flex;align-items:center;gap:5px;margin:4px 12px 6px;border:0;background:none;color:var(--navy2);font-size:13.5px;cursor:pointer;padding:6px 0}.chat-composer{display:flex;align-items:center;gap:6px;padding:8px 10px;border-top:1px solid var(--line);background:#fff}.chat-composer .icbtn{width:44px;height:44px;border:0;border-radius:10px;background:#eef2f7;color:var(--navy);display:flex;align-items:center;justify-content:center;cursor:pointer;flex:none}.chat-composer .icbtn.send{background:var(--orange);color:#fff}.chat-composer .icbtn:disabled{opacity:.45;cursor:default}.chat-input{flex:1;min-width:0;min-height:44px;border:1.5px solid var(--line);border-radius:12px;padding:8px 12px;font-size:16px;font-family:inherit}.chat-foot{font-size:12.5px;color:var(--muted);padding:6px 12px 10px;background:#fff}@media(min-width:600px){.chat-fab{bottom:24px;right:24px}.chat-float{bottom:92px;right:24px}}.app.wide .chat-fab{bottom:24px}